Warranty

The Elite Massage Gun warranty lasts up to 12 months from the date of your purchase. If you discover a manufacturing fault with your product within your warranty period (please see the important information below for the period each part is covered for) then simply contact us by email explaining the fault and attach any photographs / videos where possible and we will try fix your device free of charge, if we are unable to fix it we will replace it - simple.

Important information:

  • The power cable and massage head attachments are covered for 30 days from the date of purchase.
  • The battery & motor are covered for 90 days from the date of purchase.
  • The device shell (aluminium part only) is covered for 12 months from the date of purchase (excluding accidental damage).

If you have received any free accessories with your Elite Massage Gun such as a charging dock stand or additional massage heads these are covered for 30 days from the date of your purchase.